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FAST & DISCREET SHIPPING

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Complete Shipping Information


Enjoy Free Shipping on all Orders within 5-7 days through DHL!

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  • We aim for same-day order fulfillment on most weekdays and Saturdays, excluding holidays. Orders placed on Saturday night or Sunday will be shipped on Monday.
  • Rest assured, all orders from Hillside are shipped discreetly in a padded envelope or a controlled poly-mailer for your privacy.
  • We proudly ship Worldwide!
  • In the unfortunate event that your item arrives damaged, broken, disfigured, please reach out to us immediately. We'll gladly provide a full refund or return upon reasonable proof.
  • Cancellation requests must be submitted via email before your order leaves our fulfillment center.
  • If your package is marked as delivered but you can't locate it, first check your mailbox. You can also contact DHL with your tracking number for further assistance.
  • During periods of high order volume, please anticipate potential delivery delays. Items that arrive significantly later than expected may qualify for a partial refund, unless prior notice of delay and cancellation options are provided.

See Full Refund And Return Policy