Our Comprehensive Refund and Return Policy
Unsatisfied with PowerxBoost? Don't worry, we've got you covered with our hassle-free refund and return process. Simply ,reach out to us via email at info@hillsideworld.com or simply fill out our convenient form :
Contact Us
- Cancellation requests must be sent via email before your order leaves our fulfillment center.
- Please initiate your return within 30 days of receiving your order.
- Before sending anything back, make sure to contact our customer support team for approval.
- If your item arrive damaged, broken, disfigured reach out to us immediately with reasonable proof and we'll gladly provide a replacement.
- In the event that you're not satisfied with PowerxBoost, ensure at least 2/3 of the jar remains intact. Follow our instructions to return the remaining items in their original condition to qualify for a full refund. Return shipping fees from DHL may apply.
- If eligible for a return, we'll provide you with a prepaid shipping label. Please note that return shipping fees from DHL may apply in some cases.
- We may request a photo of your return to assist us in improving our product.
- Refunds will be issued to your original form of payment. Please allow up to one week for processing upon approval.
- Please bear in mind possible delivery delays during peak order volume. Your items may arrive significantly later than expected, you may be eligible for a partial refund, unless advance notice of delay is provided along and cancellation are offered